Contact

How Can We Help Today?

Whether you need guidance choosing a golf simulator, sauna, or arcade setup, our team is ready to assist. Owned and operated by Add Business LLC Name.

We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM ET).
Reach Us

Choose Your Preferred Channel

Email
support@primerecspaces.com
Replies within 1 business day
Phone
00000 00000
Monday to Friday, 9:00 AM to 5:00 PM ET
Company
Primerec Spaces is owned and operated by Add Business LLC Name.
Business Address
116 Agnes Rd STE 200, Knoxville, TN 37919, United States
Common Questions

Frequently Asked Questions

How long does shipping take?

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number on the carrier's website to monitor delivery progress at any time.

What is your return policy?

We offer 30-Day Returns on eligible items. The customer pays return shipping on change-of-mind returns, while we cover it for items that arrive defective, damaged, or incorrect. A 25% restocking fee applies on approved non-defective returns, waived for defective, damaged, or incorrect items and exchanges.

Can I exchange an item for a different model?

Contact us with your order number and the product you would like instead, and we will walk you through the process. The restocking fee is waived for exchanges.

What details should I include when asking about a specific product?

Please share the product name or page link, the space where you plan to place it (home game room, hotel lobby, backyard deck, etc.), and any size or power requirements. This helps us give you the most relevant guidance.

Do you offer guidance on choosing the right simulator or sauna for my space?

Absolutely. Let us know your room dimensions, ceiling height, and intended use, whether residential or commercial, and we will recommend models that fit. Just send us a message through the form below or email us directly.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Golf Simulator Inquiry
Sauna Selection Help
Arcade or Game Room Setup
Order Status or Shipping
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM to 5:00 PM ET
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Every inquiry receives a thoughtful reply within 1 business day, keeping your project on track.

Secure Shopping

Your payment and personal information are protected by industry-standard encryption at every step.

Curated Selection

We source golf simulators, saunas, smith machines, and arcades built with quality materials and lasting construction.

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns policy.